Persona/Storytelling Exercise (Week 4)

A persona of a parent with young children. Introducing HANI: 26 years of ageSingle mother to an 18 month old, and a 3 year oldUnemployed, receives welfare paymentsImmigrated from Somalia two years agoHigh school educated but has limited englishMuslim in faithRents a unit in FremantleOwns a carHealthy physically, but suffers with stress due to her… Continue reading Persona/Storytelling Exercise (Week 4)

Vernacular Design (Week 5)

Vernacular design is a term often associated with architecture - designing houses to meet the immediate needs of locals, using local materials. It makes use of readily available materials/resources, considers culture and tradition, and is user-generated - it gets in touch with the people the design is for. Vernacular design is not just a style,… Continue reading Vernacular Design (Week 5)

Problems (Week 4)

Discrete, complex or wicked? Discrete Problems A tame problem...Well defined, clear solution in sightCan be solved in a linear fashionSolved using straightforward, reductionist, repeatable, sequential techniquesWell Complex Problems A difficult to understand problem...Non-linear - requires multiple perspectives to solveCompounded with multiple interrelated problemsSolutions may lead to other problems or unintentional outcomesNew technology, new development environments,… Continue reading Problems (Week 4)

Nordic Service Design (Week 2)

Discussion questions from week 2 regarding the documentary 'Nordic Service Design'. 1.What do you understand as 'design research' from this film? Nordic Service Design adopts hollistic thinking techniques, and examines the design process as a constant reciprocal exchange between customers and the service product. Research under this paradigm starts and ends with the customer, observing… Continue reading Nordic Service Design (Week 2)